Refund & Cancellation Policy

Effective November 8, 2026

Free trial

Your first 7 days are free and we don't ask for a card, so there's nothing to refund or cancel during the trial. If you don't subscribe, your emails simply stop.

Cancelling a subscription

Cancel any time from the "Manage billing" link at the bottom of any lead email. You'll keep receiving leads until the end of the period you've paid for, and you won't be charged again.

Refunds

• Monthly plan: we don't refund partial months.
• Yearly plan: if a yearly renewal charge catches you by surprise, email us within 14 days of the charge and we'll refund it in full.
• Charged by mistake: if you were charged in error or twice, tell us and we'll refund it.

Email leads@borealfrontier.com with the email address you subscribed with. Refunds go back to your original payment method through Stripe and usually take 5–10 business days to appear.

Contact

Urban Moth Publishing, Muskoka Lakes, Ontario, Canada · leads@borealfrontier.com